We mean well. It’s not an issue of intent.

We believe that we make things better by reminding others that things could be so much worse.

We want to lessen the pain, to fix the grief-stricken, so we try to counterbalance each negative with a positive.

We just want to help.

Accepting so much suffering, such unhinged, unstoppable grief, is somehow terrifying.

But that is exactly our task today when so many have lost so much.

Simply listening, accepting their grief, without bromides, without judgment, without fixes. Holding them close. Validating their loss. Sharing their pain and fear, sometimes silently.

The artist, RENOIR once said, “The pain passes but the beauty remains.“

“We’re in a world now where it’s not enough to be smart. You have to be curious. Curiosity is rare. That level of intelligence is rare. Probably the further up in a business you are, the less intelligent you need to be. At the entry stage, the sieve grows ever ...

What is your purpose on the air today? Are you there to inform? To entertain? To be a friend, a companion? To Inspire someone to care more deeply? PDs: What is your purpose today? I think you should be asking these 3 questions every day: Who on your team has the ...

Once your show, or your station, becomes totally predictable, the reason to listen continually actually weakens. The very fact that I’m not sure what you will say, what I will hear at any given moment when I tune in, can be an attractant, especially if your content ...

Are Mission Statements still in vogue? You know, those silly plaques hung on a station wall that purport to state the principles by which you and your team operate? I say silly because most times they are so far from the reality I find inside the station when I visit ...

Pre-consolidation, almost every station, FM and AM, had at least one newsperson, one person whose job it was to gather and deliver the news, at least in morning drive, and sometimes in afternoon drive as well. Those days are gone for commercial radio (gathering and ...

She has more money than the Queen and literally billions of fans all over the world, so it’s impossible for us to see the woman before the success. But she tries to give us a glimpse. She’s trying to encourage the brightest and the best to aim high enough to risk ...

Which is better? There’s a widely held belief that algorithms — math — can better predict the individual songs and artists you and I will like than a human being can. That may be true for many human beings, but not all. I have worked with gifted programmers who ...

Looking for a Morning Show topic that’ll light up the phones, that will be discussed after they stop listening? Admit it: One of your children really is your favorite, no matter how hard you try to treat each equally. And, less favored children are more likely to have ...

It’s the basic operating plan of all consolidated radio groups? It’s what you, as managers, do with those you hire. You don’t really want super-creatives at your station because they’ll never fit in. They will do things that create more work for you. They will ...